APPOINTMENT POLICIES
Cancellations, Rescheduling and No-Shows
Cancel or Reschedule 24-48 hours before appointment - 50% of the booked service price
Cancel or Reschedule less than 24 hours before appointment - 100% of the booked service price
Missed Appointment - 100% of the booked service price
To cancel or reschedule, use the link in your appointment confirmation or call the Salon or Day Spa where you booked.
Why we ask for advance notice
Your provider reserves time just for you when you book. The same fees apply whether you cancel or reschedule at short notice. These fees, including the fee for a missed appointment, help cover the cost of the time your provider set aside.
Children at Appointments
Children are welcome when they are booked for a service of their own.
Many of our clients set aside their appointment time to relax and enjoy a quiet break. To respect that time and keep the Salon and Day Spa comfortable for everyone, please arrange childcare before coming in for your appointment.